What Our Customers Are Saying
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Michael Koplen, New Hempstead, NY
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The level of professionalism and passion reminds me of my experience with Amol Motorcycles many years ago when I rode BMW. Actually better. The culture of the place encourages trust and they understand that finding the absolute best possible product for your particular needs is more important that just making a sale. That means taking the time to ensure that what you're getting into (either a bike or gear) is exactly right for you. The place may be flooded with opinions but its all coming form a good place. They care.
Jonathan Quinn, NYC, NY -
I've been taken extremely good care of when contacting Mike to order accesories for my baby. Parts were available in a reasonable amount of time, they were very helpfull & knowledgable on the phone. And everything arrived as advertised. Thanks guy's...
Steven Demarco, San Diego, CA -
I've been a customer for a few years now and I can say that the entire staff there is top notch. No matter how trivial my questions or needs they accomadate me. A great selection of gear, a service staff that knows there stuff, demo rides, custoemr events, what more can I ask for. I recomend them to every Ducatisti I meet and wont go anywhere else. jimi
-Anonymous -
Had contacted Marian awhile back with my interest in purchasing a 2011 Duc MTS 1200. She notified me right away when a red one came into her possession. The sales transaction couldn't have been easier or more pleasant; they really treated me well at Rockwell. Jump ahead to my 600 mile service; it was done quickly and thoroughly. Unbelievable that Nick is back on the job so quickly after heart surgery! This is a top- notch dealer with whom I will happily continue doing business.
Rick Pannemann, New York, NY -
nick is the owner / operater....best service and sales eperience....super friendly people that work there...i live over 100 miles away and stil bring my bussiness there...
Brian Gunder, wantagh, NY -
I have been coming to Nick and friend since 2002. He is very nice, and offer very good dealer and service garage. He knows Ducati , like no one else. I travel almost two hours each way just to do oil change, or whatever my Ducatis need . I know they are in good hands Cheers.
Naji Hawawini, New jersey, NJ -
I was on a bike trip about 700 miles away from home & I was seriously in need of a chain & sproket kit. I had called many dealers but none had the parts in stock for my Ducati except for Rockwell Cycles. They took my bike upon my arrival & within the hour I was back on road ! Thanks to Nicole & staff for making this so easy. Cheers to Xena !!
Brian Kowalisyn, val des monts, QC -
I know Nick going back to REDUCK track days at Pocono, and have had two bikes serviced there for several years. Very accommadating , knowledgable and friendly dealership. Both Marian and Nick make you fee at home, no sales pressure and straight talk.
Anthony Tascione, NY -
I have dealt with Nick and the Rockwell Cycles crew since 2009 I purchased 2 bikes from them, (hopefully more in the near future). They have helped me ship bikes half way around the world. I've always be able to rely on them for anything, parts, service and advice regardless what country or time zone i found myself in. Nick is more reliable than family! Rockwell Cycles takes the customer experience to the next level!
Thamer Ibrahim, Wappingers Falls, NY -
Just bought a pre-owned bike here, what a pleasure working with you guys! Simple and easy process, no surprise, willing to work with your guest, I recommand!
-Anonymous -
Nick, Marian, Nicole, Keith, Gary --- all outstanding people. knowledgeable, dependable, pleasant! Good people, doing very job in working with customers. Thanks.
Sunil Kumar, Franklin Lakes, NJ -
First time there and certainly won't be the last. Kindness and expertise best summarize this shop.
Olivier Delannoy, Kinnelon, NJ -
NIck, Marian, and the entire team could not be more competent, friendly, and accommodating. The owners are multi-faceted, intelligent, and a pleasure to be around, and they make you feel right at home. Service is excellent and sales efforts are straight talking, plus I get to ride on Rte 202 to get there. I can't imagine using any other dealer.
Sam Abernethy, Stamford, CT -
At the recommendation from a friend, Rockwell provided a great experience from start to finish! From test ride to financing to delivery to follow up questions once home, Rockwell takes the time to educate their customers and provide a smooth, even fun motorcycle purchasing experience. I couldn't have asked for better and highly recommend them to anyone and everyone. I trust them with my bike and all my questions.
Nick DAmbrosio, Montclair, NJ -
Nicole is the best. I didn't buy my bike there but she has treated as though I did. Great service. Highly recommend. Thanks for everything.
Michael Rheel, westtown, NE -
I don't get much time to ride with my job, So on Saturday May 14th I decided to take a ride on my Ducati Supersport. While riding I noticed a warnnig light appear on the dash as I was Close to Rockwell I decided to stop in and see if I could get some advice as to what it was. I spoke with Nicole who took my Bike right into the shop and began diagnosing the problem immediately !. Nicole advised me the warning light was from an obstructed cooling fan. Rockwell Cycles took me in without an appointment and corrected the problem in less than an hour and had me on my way !! I can"t say enough good things about Nicole and the staff at Rockwell, they truly care about you and your Bike. They are the best !! I will not buy a Ducati anywhere else !
Jeff Straut, Wurtsboro, NY
Hey, I like your new website. Bought my GT1000 at Rockwell, and have had quite a bit of work done on it; replaced shocks, seat, sprocket, pipes etc. Rockwell did a great job...good customer service and overall very satisfied.